Annual ADC Cellular / Dual-Path Central Station Monitoring Service
This is an annual subscription to Central Station Monitoring using an Alarm.com communicator. Once purchased, you will receive 2 activation emails with instructions on activating your service. Keep in mind Alarm.com and Central Station are separate activations and you will have to complete both.
This service does not include any interactive features from Alarm.com, but you will have both cellular and IP communication paths and you can upgrade to interactive features at any time. The Alarm.com communicator that your system utilizes will also be able to perform daily checks to ensure that you do not lose connection to your services. Central Station has a standard set of procedures they follow when they receive and alarm signal from your panel which are listed below.
The central station's current standard response for alarms is:
Burglary: Verification #1, Verification #2, dispatch PD, then notify a contact on the call list.
Fire / Carbon Monoxide / Heat: Dispatch FD, then notify a contact at verification numbers or the call list in that order.
Panic / Holdup: Dispatch PD then notify contact on the call list.
Environmental alarms such as water, temperature or humidity: notify a contact on the call list.
System Troubles: Notify a contact on the call list.
Customer Service
